Manhattan, New York City


rating star

This place deserves a terrible rating due to the lack of hospitality, and service experienced! A friend of mine and I were in the area this past Saturday evening and decided to stop in to grab a bite to eat. This place was tiny but cozy. As soon as we walked in, we were seated immediately. There was one female waitress waiting on two tables and a cashier at the desk. The waitress approached our table once we sat, placed down 2 menus and 2 glasses of water in front of us, then walked away without greeting us (first sign of incorrect steps of service). My friend and I sat there looking through the menu trying to figure out what we were going to order. 15 min past and we still weren't greeted and our drink orders still weren't taken. We patiently waited, watching our waitress pass us numerous times to attend to the other two tables. After watching our waitress as well as the cashier avoid eye contact and avoid taking our orders while proceeding to serve two tables, we became frustrated but still sat patiently. We were deliberately being ignored! My friend and I have worked in a restaurant, so we are both familiar with the steps of service and this "service" was clearly in their training "manual". This place wasn't busy at all! It was so obvious that they were ignoring us. After 15 min of not being greeted, attended to and clearly ignored, we decided to leave. While we were putting on our coats, the waitress then decided to approach our table asking us if we were ready to place our orders!...?? We ended up walking out without eating! I have never experienced this type of service anywhere! We're approaching 2013! These workers were clearly trained by the Owners and/or Manager to attend to our race (African American) in this manner! We were furious and extremely disappointed by the lack of hospitality, poor service, and the racial tension that we experienced, as we were looking forward to enjoying a great dinner. Our first and last visit to Quintessence!

Image for Cass Danger

rating star

This place was amazing. The menu is exceedingly interesting and the staff is very knowledgeable about the dishes, and individual ingredients, which is great if you have allergies. The dishes are decent sized portions, and even the smaller dishes are filling because they are nutritionally dense.

I went with a group of friends and we shared the following dishes:

-Nori rolls stuffed with cream cheese (very good, small meal. Comes with a side salad that is sort of plain but has a delicious dressing)
-Indian platter (amazing--could hardly believe it was raw, large portion. It came with 3 or 4 items, all very different and very tasty)
-Meat balls and gravy (delicious--the meatballs didn't taste raw, and were very hearty. The cauliflower mashed potatoes were light but very good.
-Dessert Platter (This came with 4 desserts on it and we weren't impressed with any of them. It was a $20 platter and was pretty disappointing.)

rating star

a lovely little place. food is delicious, raw and vegan. nice portions too. i keep going back when in the neighborhood.

rating star

There are a couple other branches of this fabulous raw vegan eatery: I think there's even one out in one of the boroughs. Contrary to the above description, they just recently replaced all their honey with agave nectar (at least at this location) making it totally vegan.

The food is *really* good here; portions are small and expensive, but highly rewarding and filling. The waitstaff are all really cool and mellow, and very friendly. It's a little tight (we had to share a table with another party) but otherwise a superlative restaurant. Definitely a must for any vegans in the city.

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