Don Rembert

Lao Laan-Xang - Atwood in Madison, Wisconsin
Feb 12

I know one of the owners and she would be very upset to discover that her day staff at the Atwood location were responsible for the worst service I have ever experienced in ANY restaurant. I arrived at lunchtime the place had maybe 4 tables of people who were already being served when I arrived. I was seated and ended up waiting for about 10-15 mins before anyone brought me a menu or silverware or water. After looking at the menu and dciding what I wanted to order there were two other groups of people that arrived and they were seated, provided with water, silverware and menus inside of 5 mins. Another table that showed up after I had been sitting for a several mins. was waited on and got their order and food before I did. half an hour later, I still had no food or contact with the wait staff. I had seen enough and let them know that I was very displeased with the service and left. I know the food to be very good so it would be unfair of me to rate the food poorly. I am rating the service I was exposed to. It was the worst!