Reviews written by Richard Parker
Registered on Jan 26 13
This restaurant has a surprisingly extensive vegetarian menu and an attractive atmosphere. My only complaint is that the food is not really Mexican. The only Mexican person I saw was the one who came in with me.
I ordered the falafel. I have had the falafel at other Pita Pit locations, and it has always been made in a vegetarian way. At this location, however, the teenage workers placed the falafel on a grill less than an inch away from cooking meat, and then they put more meat next to the falafel, almost touching my food. They did remake it for me, but I won't be eating here again. Pita Pit is generally vegetarian friendly, but not this location.
I ate here today, and based on the reviews I had been looking forward to doing so for quite some time. My experience was not at all as described by the other reviewers. Although they have a large sign that states vegan and vegetarian options are available, upon inquiring the employee stated he did not know what the vegan/vegetarian options were, so he sent another employee to ask. This second employee returned with the unhelpful information that "everything" is vegetarian. Although we were not rude nor demanding, I felt the customer service was much less than friendly. We received not a single smile. I was also not convinced that the beans or rice were vegetarian.
Overall, the food was substandard, and several steps below Qdoba or Chipotle. The spinach tortilla tasted like a stale flour tortilla. The habanero sauce was not spicy as advertised, but mild with very little habanero flavor. The rice was slimy, and had cheese if not animal broth. The atmosphere was about as inviting as a dive bar. The staff were cold and uninviting. I would not return here again.