The ice cream at Lula's is seriously good. With twelve dairy-free flavors to choose from (including two soft serve flavors!) it's difficult not to go overboard. I found myself going so crazy over toppings and sauces that the server upgraded my order to a sundae. My favorite component of my sundae was the soft serve "cake batter" flavored ice cream. It tasted just like yellow cake batter, with a smooth, creamy consistency. I was also impressed with how cheerful and patient the server was, in spite of the huge line going out the door.
In spite of all of these positive aspects, I do have a few minor complaints about Lula's. First, the seating is very limited (4 bar stools that are very close together). When I visited, all of the seats were taken, so I had to hover next to the counter so that I could eat my sundae. My second complaint is that none of my favorite toppings that are listed on the website were available when I visited. I know that the website warns that these items are "subject to availability," but I was sad that the only candy toppings that Lula's had that day were sour gummi bears. What happened to the "Butterfingers", "Almond Joys," peanut butter cups, nonpareils, white chocolate chips, etc.? Lastly (and I know that this is really nit-picking), I was disappointed that Lula's doesn't accept credit cards. In most cities, I wouldn't make a big deal out of a vegan restaurant being cash-only, but in New York, even the cabs accept credit cards. As a result, it's easy to forget to bring cash and have to hunt down an ATM after waiting in the monstrous line.
I know that Lula's is fairly new, so I'm willing to forgive these faults. That said, I hope that as it continues to grow, Lula's will be able to stock a few more toppings and expand to a location with more seating.