Though Big Bowl is one of those larger chains where the food can sometimes be sketchy, they generally do a decent job. I like eating here every once in a while because most of the other restaurants in the area are not veg friendly at all. The veg menu is limited, but the dishes on there are quite good, particularly the Kung Pao Tofu and the Spicy Peanut Noodles. I've always had really good, competent service as well.
On a Friday or Saturday night, it can get rather busy, so don't be surprised to find a 30+ minute wait.