I gave it a 1.
Chickpea is just a nicer version of mcdonalds with veggie options. the falafel was nothing special; the balls weren't seasoned all too well, the pita was an off texture-- the salad inside was surprisingly good though.
They seem to cater to delivery & nyu. When i went about 12 people were working , and there were 3 people who had ordered in the store. deliveries rushed in and out on phone & messenger, but a simple falafel took about 30 minutes to make.
You can get better and cheaper Mediterranean at any corner falafel joint in the east village.