I went to Best of India with high hopes, as the place is near my office and, according to their website, has a chef who has worked under the legendary chef Satish Arora in India, and was also the personal chef to the Sheikh of Abu Dhabi.
Clearly someone was exaggerating or lying outright, because the food at Best of India was woefully generic and mediocre, at best. What could one expect from a place in a 1970s strip mall on Minnetonka Blvd.? I've had better Indian food at unlicensed roadside stalls in Bombay. My alu gobi ($9.50), a standard North Indian dish, was missing at least one or two spices and was dry. The dish seemed bogged down in heavy oil and overcooked. This restaurant doesn't use fresh herbs and spices and the two key vegetables in the dish---cauliflower and potato---tasted like they were bought in bulk at the supermarket down the road. As such, the vegetables were mass-scale-industrial bland and the preparation was edible, but nothing more. The tandoori chapati bread was good, however.
The service was decent. My waiter was a bit curt, but at least this restaurant allows you to order off the menu, rather than being forced to make-do at the buffet (I hate Indian buffets with a passion because they usually only have one or two vegan dishes at most and the food isn't fresh).
The ambience inside is passable. It falls into the category of "tacky-upscale", with drab and dark colors, and paper napkins instead of cloth. It felt kind of musty inside as I don't think they get much business. The music playing was far too loud for my likes and was also too frenetic in style; low-key, quiet Indian instrumentals would have been better than whatever Bollywood blockbuster soundtrack they were playing.
All in all, I am greatly disappointed. Low quality ingredients and compromised preparation make for a poor meal. Other than Nalapak and The Vegetarian, I haven't had good Indian food in the Twin Cities. I'd also recommend Namaste Cafe or The Himalayan, which are Nepalese, but have similar flavors and use fresh ingredients and have a light touch to their preparation.