Original review, Dec 10 07: The first time I came here, shortly after it opened, I was incredibly unimpressed and didn't think I'd ever come back again. It turns out that my companion and I just ordered the wrong items -- a veggie burger and a turkey sandwich. I was served a Gardenburger and he was served a Tofurky sandwich. We both felt very cheated, as these were items we could have bought at the store and prepared ourselves at home. (NB: They have recently ditched the Gardenburger and come up with their own soy burger recipe, which is much better.)
However, reviews in the Weekly finally convinced me to give it a second chance, and I'm really glad I did. I've tried a variety of the soups, all of which were packed with flavor. All of the pasta dishes are great except they have a tendency not to drain the pasta adequately. The chicken Parmesan, which is occasionally a dinner special, is probably my favorite of the pastas.
My favorite meal to get here is classic comfort food -- the homemade adzuki burger is the best veggie burger in town. It pairs nicely with a chocolate shake, which is probably the best vegan shake I've ever had. Skip the french fries, though -- they aren't seasoned. I had to take them home, add my own seasonings, and throw them in the toaster oven for a while before they were to my liking.
Lastly, there is a good selection of vegan desserts. The cakes are good when fresh (though the frosting is overly sweet) and the cheesecake, danishes, and muffins are wonderful. However, the ice cream sundae isn't a very good value for your money, and the brownies are really hard.
My only major complaint is that the food isn't always as fresh as I'd like it to be. Plus I have a suspicion that the mashed potatoes are powdered.
Updated review: This place has really gone downhill in recent years, I hate to say. The adzuki burger used to be my favorite, now it's bland. The soy burger also used to be quite impressive but several years back something about it changed. The breading to "chicken" ratio in their fried chicken has changed and is now too bready, also usually overcooked. They use ice in their chocolate shakes. They sell DVDs that advance dubious, anti-medicine conspiracy theories about cancer treatments. The dishes that used to be my favorite aren't good anymore, and I haven't found anything to replace them. The people there are so nice but I wish there were vegan competition in town to keep them on their toes! (And get rid of the woo and pseudo-science, seriously!)