I ordered the black bean patty (which is delicious!) and the young woman working the grill immediately threw them onto an uncleaned grill before I could even ask that she not. However, the woman who was taking my order heard me start to ask and immediately had the grill cook throw away the patties, clean the grill and then add new patties. The woman taking my order was understanding and apologetic about the whole thing, which I really appreciated.
I think the variety of veggies and the fillings you can get make this place pretty exciting, but I agree that since it's just veggies in a pita, it's not amazing. It's still really nice to have such an easy option, though.