I've been here a number of times and the staff is always friendly and they have a great selection of teas. I'd like to see more vegan baked goods there, but they generally do have some.
In general, I really like the idea of this place but I can't stand to be here too long because it's SO smoky. The upstairs is completely unbearable, as it's fulled with smokers and there's no ventilation. There is no smoking downstairs, but if you sit toward the back, a lot of smoke lingers down from upstairs.