Update: Since my initial review on March 13, 2008 I've been to True Thai four or five more times. I've noticed that the quality of the food and the service decreased each time I visited; the waiters seemed to get less friendly and the food seemed to taste worse and worse. The curries tasted burnt and the stir-frys were watery and bland.
I am also deeply concerned about allegations that the curries at True Thai are NEVER vegan and cannot be made vegan. The waiters and the female owner assured me that there was no fish sauce or shrimp/anchovy paste in the curries but the September 24 review by 'vegout' worries me. On the other hand, 'vegout' only posted that one review and hasn't been heard from since, meaning he/she might just have a grudge. But it's worrisome nonetheless.
Personally, I am putting a moratorium on this restaurant until I can find out for sure about their vegan policy. Below is my original review:
True Thai has some of the best Thai I've had in the Twin Cities, with a caveat for vegans and vegetarians listed below. Having lived in Thailand, and having been to at least 100 or more Thai restaurants around the world, I know what Thai food should taste like, and this place is awfully close to the real deal. Ingredients are fresh and light, well-spiced, colorful and fragrant. Prices are reasonable (in the $8-10 range) and they offer unusual options, such as curry puffs (similar to Indian samosas) and a tamarind stir-fry.
My only gripe is this: the menu doesn't clearly list what is and isn't vegan and I'm always suspicious of places when I have to tell them "no fish or oyster sauce or shrimp/anchovy paste." The waiters should tell us outright that some dishes use fish sauce, lest many innocent veg*ns make a false assumption and end up eating fish bladder. True Thai's curries can be made vegan, though if they're using pre-made curry pastes, it might have some sort of fish already mashed into it---the waiters seemed to be on top of this when I asked, but given the hustle and bustle of the place, I'm worried "no fish/oyster/shrimp sauce" specifications might get lost in the frantic kitchen somewhere. So that's my caveat: the food is good, but as a vegan, I'm skeptical of their commitment to me.
I've been to True Thai twice, on a Monday and Wednesday, and both times the place was packed (mostly with university students and professors). That said, we only had to wait five or ten minutes for a table. Service is prompt and friendly, if also hurried. Street parking isn't difficult to find in the area.