When I heard about this place opening down the street from me I thought it would be a great place to stop by on my mid morning jogs, so the first chance I could I made it a point to find it deep in the Trader Joe's shopping center. Right when I walked in I could tell this place was very amateur. The art on the wall seem like they gave up or ran out of many half way, and they have games, books, and couches giving the illusion that it is a hang out place, but I highly doubt anyone uses it as such. I mostly saw a lot of people standing around waiting, and to my surprise when I asked if they were in line they said no they had already ordered. Not a great was to keep business coming back. When I got to the register a young man who looked like he had partaken in some "special herbs" himself tried to explain the very bare menu to me. Aside from food, the drinks are pretty much choose and make yourself, which I can see some people liking but I like to have the nutritional information in front of me for the mixtures, as I need more protein. They do not offer whey protein (which is understandable if they pride themselves on having a mostly vegan menu), but the stoner kid couldn't tell me the nutritual diferences between rice milk, almond milk, and hemp milk- he couldn't even come to the obvious conclusion that almond milk would have more protein and he had no idea how hemp milk was made. I had him mix me up some almond milk with frozen berries and bananas (he also couldn't tell me if the fruit were IQF) and a bit of apple juice (which he made on their dinky family size juicer WITHOUT WEARING GLOVES after he had just handled money). In fact I saw no gloves anywhere. And the rags they used to clean off the counters and cutting boards were in a bucket of bleach water (which you could very easily smell) and they would just just grab them, wring them out, and use that. Bleach water, not dried up on the boards he cut my apples on. I may just be a neat freak, but this really bothered me. I worked in a restaurant as a teenager and I remember clearly that you don't use bleach water for counter rags, I think I would have an aneurysm if I saw the rest of the place, in fact I know this because while waiting for my drink (which took way to long for what I ordered) I was reading some literature on a table they had by the espresso machine and I noticed there were coffee grounds everywhere. I finally got my drink, and by that point I couldn't even try it because I was so disgusted by the preparation.
My recommendation to them would be to have their employees take a class on food safety and preparation. Also learn a little about microbiology and how important it is with juicers and raw vegetables to keep things as clean as possible.
I will never be back there again and I truely hope no one gets sick from their laziness.